Shipping Policy

 

We ship all domestic orders by USPS First Class or Priority Mail. Large orders may be shipped by UPS.

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Currently we only ship in US, If your address is not in the US please contact us.

Cut off time: 23:00 GMT -8

Handing time: 1-3 days (Mon – Fri)

Transit time: 3-5 days (Mon – Fri)

I ordered 2+ items, but only received one… where’s my order?

When you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don’t worry if you don’t receive all of your items at once…they are on the way.

How do I track my package?

You can reach out to our customer support desk at: support@cuttlefishfamily.store to ask questions anytime.

How do I contact you?